Organize. Synchronize. Realized.
Be on the same page with Outlook Integration for Amdocs ClarifyCRM

Synchronization

Automatic Synchronization

Bring together your information by intelligently and automatically synchronizing ClarifyCRM components with Outlook:

Outlook Functions Clarify CRM Functions
Contact List Contacts
Calendar Items Action Items
Tasks/To-Do Action Items
Messages Log E-mail
  • Automatic logging of conflicts and item collision to be resolved by user
  • Set-up filters to customize the synchronization process, and arrange information into sub-categories

Manual Synchronization

  • Synchronize objects manually from either Clarify or Outlook with a new toolbar button:
    • Move single items, multiple items, or entire lists
  • Take control of the synchronization process to resolve conflicts and overlap.