Product Overview

In today's competitive sales markets nothing matters more to the busy sales manager than having the right information, right away…

Introducing Outlook Integration for Amdocs CRM: Seamlessly synchronize your information, streamline your scheduling, and more effectively communicate with customers with this powerful tool. Developed with flexibility in mind, Outlook Integration for Amdocs CRM allows information to flow between Amdocs CRM and Outlook.

Unify contact lists, and coordinate To-Do and Action Items with the intelligent synchronization tool. Make customer Follow-ups easier and timelier by capturing and transferring inbound customer E-mail. Associate customer messages with contact and account information to better recognize opportunities, and manage customer needs.

Fully customizable and intelligently automated, Outlook Integration for Amdocs CRM makes your powerful customer information and Action Items easier to manage with a familiar and flexible Calendar view in Amdocs CRM. Move data collected by Amdocs CRM while offline to Outlook, and take customer information with you on your handheld/PDA using Outlook's device sync.

Integrate your workspaces and always be on the same page as your customer with Outlook Integration for Amdocs CRM.