Organize. Synchronize. Realized.
Be on the same page with Outlook Integration for Amdocs CRM

Field Mapping

  • Standard fields in Outlook are mapped automatically to Amdocs CRM “out-of-the-box”
    • The familiarity and usefulness of Outlook's structure is made available in Amdocs CRM
  • Both standard and custom fields in Outlook and Amdocs CRM can be easily mapped between the two programs
    • Use personally developed fields and arrangements in either Amdocs CRM or Outlook