With Outlook Integration for Amdocs CRM the benefits are clear: Organize your critical customer information in Amdocs CRM using the familiar and flexible structure of Outlook, Synchronize your data to seamlessly integrate your workspaces, and find your sales potential Realized…

Integrated Information. Save Time

Information shared between your two most used programs

• Does away with the need to juggle two different contact lists
• Input information once and it is automatically shared
• Ensures up-to-date customer info by automatically updating info collected while offline
• Keep customer info at hand with PDA sync

Plan Better. Do More

See your commitments better, and schedule your time more efficiently

• Prioritize your commitments quicker with unified to-do and action items
• Schedule and visualize your day more easily by using one easy to read calendar
• Manage all of your obligations in Amdocs CRM with the familiar calendar add-in

Closer Contact. More Opportunities

Recognize and act on sales opportunities right away

• Make communication with customers easier and more efficient
• Never lose another customer request by capturing E-mails right to customer file
• Use customer inquires appended to file to better recognize and plan up-sell opportunities
• Make follow-ups quicker by composing messages from Amdocs CRM
• Keep on top of customer needs by organizing sales calls