Organize. Synchronize. Realized.
Be on the same page with Outlook Integration for Amdocs CRM

Schedule Better

  • Plan Better: Synchronize Action Items to Calendar Items
  • Quick reference: Harmonize contact lists with synchronization tool
  • Better Control: Use the new calendar control feature in Amdocs CRM for better planning

Communicate Effectively

  • Keep in Touch: Capture incoming and outgoing E-mail, automatically associate with Contact and Lead records.
  • Capitalize: Attach customer E-mail to calendar view and associate with account information, keeping requests and opportunities at the forefront

Work Easily

  • Convenience: Arrange action items into practical calendar view
  • Mobility: Enable info in Amdocs CRM to be transferred to a PDA or mobile phone via Outlook
  • Up-to-date Info: Update and combine current information with data collected offline